YOUR PRIVACY
MATTERS TO US.

01. Who We Are

Omoway Auto Gear is an automotive parts and accessories business operated under our parent brand, Zenith Legacy Group. We provide customers with access to auto spare parts, accessories and related automotive products through our online platform.

For privacy-related questions or requests, you can contact us using the details provided at the end of this policy.

02. Information We Collect

Depending on how you use our website, we may collect information such as:

• Your name and contact information.
• Email address and telephone number.
• Billing and delivery information.
• Information relating to products you purchase or enquire about.
• Account information if you create an account on our website.
• Messages, enquiries or other information you voluntarily provide to us.
• Technical information such as browser type, device information, IP address and website usage data.

03. How We Use Your Information

We use information collected through our website for legitimate business purposes, including:

• Processing and fulfilling your orders.
• Arranging delivery and providing order updates.
• Responding to enquiries and customer-support requests.
• Managing customer accounts.
• Improving our website, products and customer experience.
• Detecting, preventing and addressing fraud, abuse or security issues.
• Sending marketing communications where permitted and where you have provided the appropriate consent.

04. Payments & Transaction Information

When you make a purchase, payment information may be processed by our selected payment service providers. We do not intend to store complete payment-card details on our own website where those details are handled directly by the relevant payment provider.

Payment providers may collect and process transaction information according to their own privacy policies and security practices.

05. Sharing Your Information

We do not sell your personal information. We may share relevant information with trusted service providers where necessary to operate our business, such as payment processors, delivery partners, website hosting providers, technology providers and professional advisers.

Information may also be disclosed where required by law, regulation, legal process or where necessary to protect our rights, customers, website or business.

06. Cookies & Website Technologies

Our website may use cookies and similar technologies to help the website function correctly, remember preferences, understand website traffic, improve performance and provide a better shopping experience.

Some cookies may be placed by third-party services that support functions such as analytics, payment processing or other website features.

07. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should also take reasonable steps to protect their account credentials and personal information.

08. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, meeting legal or regulatory obligations and protecting our legitimate business interests.

09. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of information where applicable.
• Object to or request restriction of certain processing activities where applicable.
• Withdraw consent where processing is based on consent.

To exercise a privacy right, please contact us using the details below. We may need to verify your identity before processing certain requests.

10. Marketing Communications

Where permitted, we may contact you with information about our products, services, new arrivals or other relevant updates. You can opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or contacting us directly.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

12. Children's Privacy

Our online store is intended for customers who are able to enter into transactions under applicable law. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices. When we make changes, the updated version will be published on this page with a revised "Last Updated" date.

QUESTIONS ABOUT YOUR PRIVACY?

If you have a question, privacy request or concern about how your information is handled, please contact our team.

SIMPLE. CLEAR.
RESPONSIBLE.